These General Conditions of Sale govern the offer and sale of products on the www.misterfarma.it website.
The products purchased on the site are sold by MisterFarma s.r.l. with registered office in Via G.Porzio, 4 Isola A2 80143 Naples, registered in the Register of Companies of Naples, at n. NA - 1032743, VAT number 09448731217 telephone 0810513166. The sales prices shown are expressed in euros including VAT and do not include shipping costs. The latter, if they exist, are always charged to the Customer and are attributable to the time of validation of the order.
MisterFarma reserves the right to update the prices indicated on the Site, without prejudice to the rights of the consumer with respect to the prices indicated at the time of the order. The offer and sale of products on the Site comply with the provisions of Legislative Decree no. 206/2005 (so-called Consumer Code), and subsequent amendments, as well as those provided for by Legislative Decree 9 April 2003, n. 70.
1. This Section contains information on the ways in which MisterFarma S.R.L. manages, collects, uses and shares your data. We value your interest and know that privacy is important to you. Accordingly, we have implemented this section on the processing of personal data to notify you of the information collected, how it is collected and used in such information and the consequential rights. By using this website you agree to the practices described in this section on the processing of personal data. The purpose of this document is to provide information on the methods, timing and nature of the information that the data controllers must provide to users when connecting to the www.misterfarma.it/ web page, according to national and European legislation.
II. DATA PROCESSING
1. Data controller
1. The data controller is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data, also dealing with security profiles.
2. With regard to this website, MisterFarma S.R.L. is the Data Controller of personal data, with registered office in Via G.Porzio, 4 Isola A2 80143 Naples, registered in the Register of Companies of Naples, at n. NA - 1032743, VAT number 09448731217. For any clarification or exercise of the user's rights, you can contact us at the following addresses:
- Telephone: 0810513166
- Email: firstname.lastname@example.org
2. Place of data processing
The processing operations connected to the web services of this site take place at the aforementioned headquarters in Naples and are only handled by technical staff of MisterFarma S.R.L., or by persons appointed by the same for occasional maintenance operations.
The protection of your personal information is very important to us. When you enter sensitive information into registration or order forms, it will be encrypted using SSL technology. For purchases made online with credit cards, the credit card number will not be stored in any way as it is coded and managed directly by the bank to which we rely for the Virtual Pos service. We use generally accepted industry standards to protect information sent from unauthorized access or disclosure, both during transmission and during receipt of such data.
a) What are cookies?
Like most sites, we use small data files that are saved on your computer, tablet, mobile phone or other mobile device (collectively referred to as a "device") to record certain data whenever you access or interact with our site.
The specific names and types of cookies, and other similar technologies used may change over time. To help you better understand the use of these technologies, here are some terms and definitions:
Cookies: small text files (usually consisting of letters and numbers) that are saved in the memory of your browser or device when you visit a site or view a message. Cookies allow a site to recognize a particular device or browser. There are different types of cookies: session cookies expire at the end of the browser session and allow MisterFarma to link your actions during that specific session. Persistent cookies remain stored on your device even after the end of the browser session and allow you to remember your preferences or actions on multiple sites. o First-party cookies are set by the site you are visiting. o Third-party cookies are set by a third-party site other than the site you are visiting.
Cookies can be disabled or removed using the tools available in most browsers. Cookie preferences must be set separately for each browser used, as each browser offers specific features and options. The term "cookie" and may be used indiscriminately to refer to all technologies used to store data in your browser or device or technologies that collect data or that allow you to be identified in the manner described above.
In general, these technologies allow important information to be stored in your browser or device and then used later to identify you on our servers or internal systems. Where applicable, we protect cookies and other similar technologies to ensure that only MisterFarma can interpret them by assigning them a unique code. Your personal data is not stored in cookies or other similar technologies used. All personal data acquired and stored through the use of these technologies is obtained only after notifying you and requesting your consent. We obtain your consent by clearly informing you of the use of the technologies and allowing you to disable them, as indicated above.
c) Disabling cookies
The main browsers can be set to prevent all cookies from being accepted. We inform you that permanently disabling cookies may lead to navigation difficulties or, sometimes, the inability to take advantage of some MisterFarma.it technologies.
In the following table we describe how to disable cookies for the browsers most used by our users. For the setting of cookies, in browsers other than those listed, it is necessary to refer to the help documentation, usually described in the browser settings page.
Internet Explorer 8.0+:- Click "
Tools" in the menu bar and select "Internet Options"- Click on the "Privacy" tab at the top- Drag the slider to "Block all cookies"
Firefox 4.0+:- Click "
Tools" in the menu bar- Select "Options"- Click on the "Privacy" tab- Check the box "Enable the option to do not track personal data"
Chrome:- Click on the "Chrome menu" in the browser toolbar- Select "Settings"- Click on "Show advanced settings"- In the
Privacy section, click on the "Content settings" button- In the "Cookies" section select "Ignore exceptions and block the setting of third-party cookies"
Safari 5.0:- Click on the
Safari menu and select "Preferences"- Click on the "Security" tab- In the "Accept cookies" section, specify whether to accept cookies always, never or only from the sites visited. For an explanation of the different options, click the Question Mark Help button. If Safari is set to block cookies, you may need to accept them temporarily to open the page. Then repeat the steps above and select "Always". Once you have finished using the guide, disable cookies again and delete them.
Opera:- Click on the Safari menu and select "Cookies"-
And select the preferences you want.- To delete all cookies, click on "All cookies and site data..." from the window that will open you can choose whether to delete cookies by searching for them by name or delete all cookies by clicking on "Remove all".
IV. DATA PROCESSED
1. Data processing methods
Personal data are processed with automated tools for the time strictly necessary to achieve the purposes for which they were collected. The data will be processed for the entire duration of the relationship and kept for the period of time provided for by Laws, Regulations or Community Legislation and, in any case, for a period of time not exceeding that necessary for the purposes for which they were collected and / or processed. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.
2. Purpose of the processing
We may use your data for various legitimate reasons and commercial purposes, as indicated below by way of example:
- Conclusion of contracts (Sale, invoicing, shipment of products, warranty, service communications)
- Provision of support (on request) via communication channels, such as customer service, contact center or appointed personnel
- Direct marketing: promotion of contacts with consumers and/or business customers, marketing via e-mail (on our sites, through our applications or through other means of communication)
- Fulfillment of legal obligations: receipt, management and possible communication to the bodies in charge of data such as tax deductions or social security, accounting registration and declaration obligations, reply to procedural documents such as invitations to appear, assisted negotiations and complaint management.
- Legal Defense: Initiation, exercise or defense of legal claims to which we are or may be a party
If we ask you to provide us with your Data and you decide not to provide it to us, in some cases we will not be able to make available all the features of our products, services, systems. In addition, we may not be able to respond to your requests.
a) On what legal basis do we use your data?
In order to be able to process your Data, we may rely on several legal bases, including: - your consent (only when required or permitted by law). In the event that we rely on your consent as the legal basis for processing your Data, you will have the right to withdraw consent at any time; - the need to establish a contractual relationship with you and to fulfill our obligations under contract; - the need for us to comply with legal obligations and to establish, exercise or defend against legal claims; - the need to pursue our legitimate interests, including, for example, operating our business; - the need to respond to your requests.
b) When do we share your data?
Your Data will not be shared, except in the limited cases indicated below. If necessary to achieve the purposes described herein, we may communicate your Data to the following subjects: - Service providers: like many companies, we may outsource some data processing activities to trusted service providers, with the task of performing functions and providing services to us, such as, for example, suppliers, shippers, service centers; - Business partners: we may share your data with trusted business partners, so that they can provide you with the requested services; - Jurisdictional authorities when required by law or necessary to protect our rights; - Professional consultants and others: we may share your Data with third parties, including professional consultants, such as credit institutions (in the manner indicated above), lawyers, accountants.
c) Do we collect data from minors?
We do not intentionally collect Data from persons under the age of 16, in fact: - If you are under 16, you can complete the creation of your account and registration to the services offered only after obtaining the consent of your parents or those who exercise parental authority. We therefore recommend that parents monitor and monitor your children's use of our services to ensure that they do not share Data with us without your permission.
d) How long do we keep your data?
We keep your data for the time necessary to achieve the purposes for which it was collected (for information on these purposes, see the section "How do we use your data?" above). Please keep in mind that, in some cases, we may be required or permitted by law to retain it for longer periods. The criteria adopted to establish the duration of the Data retention period are as follows: - How long is the Data needed, in order to provide you with our products, or to carry out our business? - Do you have an account with us? In this case, we will keep your Data as long as the account is active or as long as it is necessary for the exercise of our activities. - We are subject to legal obligations, in relation to the retention of your data in accordance with the provisions of the relevant legislation.
e) Trusted Program Trovaprezzi.
MisterFarma, in order to increase trust in its users, uses the certified Trovaprezzi.it review system that collects feedback from users who have made a purchase on the e-shops affiliated to the comparator. In this context: "7Pixel S.r.l., in the person of its pro-tempore legal representative, is appointed responsible for the processing of User data (email address) for the management of requests for comments within the Trusted Program of the www.trovaprezzi.it site".
f) Commercial affiliation.
This type of service allows MisterFarma to display ads for products and services on third-party sites displayed both in the form of advertising links and in the form of banners in various graphic forms. The following commercial affiliation services are currently active:
- Trade Tracker
It is an advertising service provided by ".....", a company that has been entrusted with the management, on sites external to MisterFarma, of display campaigns (advertisements shown as banners). Personal Data collected: Cookies and Usage Data. Place of processing:
Facebook Connect allows users already registered with Facebook to authenticate on the site without requiring the login credentials entered during registration. MisterFarma can adopt, if the user voluntarily uses it, the Facebook Connect system and cookies, to integrate the MisterFarma login with the user's Facebook account, in order to simplify the registration process. In addition, the Facebook Pixel cookie is installed on MisterFarma which allows MisterFarma to track the conversions that occur on its website as a result of the advertisements it is running on Facebook, in order to provide MisterFarma with information that helps it understand the return on investment for its advertising spend. Click here to read Facebook's policy regarding cookies and how you can manage and / or disable them
V. SECURITY OF DATA PROVIDED
a) How do we protect your data?
To protect Your Data, we will take appropriate measures in line with applicable data protection and security laws and regulations, including asking our suppliers and shippers to use equally appropriate measures to protect the confidentiality and security of Your Data. Depending on technological development, implementation costs and the nature of the Data to be protected, we take technical and organizational measures to prevent risks, such as destruction, loss or alteration of your Data and unauthorized disclosure or access to it.
b) What are your responsibilities?
We remind you that it is your duty to ensure, as far as you know, that the Data you provide us are correct, complete and updated. In addition, if you share other people's Data with us, it is your obligation to collect such Data in accordance with legal requirements. For example, you will have to inform other people, whose Data you provide us with and obtain their consent.
VI. RIGHTS OF THE INTERESTED PARTY
a) What are your rights?
Our intent is to provide access to Your Data. As a rule, you can control your Data yourself (e.g. by logging into your account) and update, modify or delete it. You can always contact us, at the addresses and addresses indicated above, if you wish: - review, modify or delete the data you have provided us (to the extent that MisterFarma is not otherwise authorized or required to keep them); - oppose some Data processing operations (e.g. withdraw consent to receive promotional communications); - receive a copy of your Data (in a normal format readable by an automatic device, to the extent required by current legislation); - ask us any other questions about the protection of your data at MisterFarma.
b) How can I update my personal information?
If it is necessary to modify your personal information, you can correct, update or remove it by accessing your Reserved Area or by writing to us at email@example.com.
c) Your choice to opt out of certain communications.
If you are no longer interested in receiving ads and other marketing information via email, please send a request to firstname.lastname@example.org including your full name, email address and mailing address. In any case, you may always receive communications related to customer support.
VII. CHANGES TO THIS DOCUMENT